000			01484pab a2200169 454500
008			180718b2014 xxu||||| |||| 00| 0 eng d
100			_aBartels, Koen P.R.
245			_aCommunity capacity: The added value of public encounters for participatory democracy
260			_c2014
300			_ap.656-674.
362			_aNov
520			_aQuestions have arisen about the added value of public encounters for participatory democracy: do problems with living up to its promises occur because of or despite public professionals and citizens coming together? This paper presents the findings of a study that examined their public encounters, or communicative ﾓin-betweenﾔ, in participatory projects in three European cities. A narrative analysis revealed how the communicative capacity of public professionals and citizens is imperative and yet largely overlooked; i.e., their ability to recognize and break through dominant communicative patterns by constantly adapting the nature, tone, and conditions of conversations to the situation at hand. Less time, energy, and resources will be lost if they pay more attention to how they communicate (process) rather than what they talk about (substance). As this proves to be inherently difficult in everyday practice, researchers could play an important role in cultivating communicative capacity. - Reprodu
650			_aParticipatory development
773			_aAmerican Review of Public Administration
908			_aN
909			_a106669
999			_c106664 _d106664