000 00522pab a2200169 454500
008 180718b2014 xxu||||| |||| 00| 0 eng d
100 _aKaura, Vinita
245 _aImpact of service quality, service convenience and perceived price fairness on customer satisfaction in Indian retail banking sector
260 _c2014
300 _ap.127-139.
362 _aMay
650 _aBanks
700 _aSharma, Sourabh
700 _aPrasad, Chalasani S. Durga
773 _aManagement and Labour Studies
909 _a107566
999 _c107561
_d107561