000			01298pab a2200181 454500
008			180718b2015 xxu||||| |||| 00| 0 eng d
100			_aKroll, Alexander
245			_aExplaining the use of performance information by public managers: a planned- behavior approach
260			_c2015
300			_ap.201-215.
362			_aMar
520			_aThis article examines the use of performance information by public managers. It reviews literature on the impact of attitudes and social norm and puts forward a psychological-cognitive model based on the theory of planned behavior. The article finds support for this model emphasizing that performance data use is a goal-directed, reasoned action. Another critical result is that managers who consciously intend to use performance data also make sure that the data in their division are of good quality which, in turn, fosters information use. These findings indicate that in addition to organizational routines cognitive factors are promising starting points for interventions to foster managers data use. The article is based on survey data from German cities. - Reproduced.
650			_aManagers
650			_aOrganizational behaviour
650			_aPerformance appraisal
773			_aAmerican Review of Public Administration
909			_a108366
999			_c108361 _d108361