000			01439pab a2200181 454500
008			180718b2015 xxu||||| |||| 00| 0 eng d
100			_aMorales, Fernando Nieto
245			_aOrganizational pathways to complaint reform implementation: evidence from Mexican civil service reform
260			_c2015
300			_ap.646-662.
520			_aA technocratic pathway to public management reform stresses the need for committing sizeable resources to reform implementation. Building on an institutional framework, we argue that there are alternative pathways to compliant implementation for government agencies with limited resources. Our comparative study of 55 Mexican government agencies that were the object of the 2003 Civil Service Reform Act reveals the co-occurrence of both technocratic and institutional pathways to compliant implementation. The common denominator across pathways in organizations with limited resources was the absence of strong oppositional norms (patronage) and the presence of robust interpersonal trust. We conclude that the role played by available resources in compliant reform implementation is far from straightforward, and depends on different combinations of public organizations' endogenous characteristics. - Reproduced.
650			_aCivil service
650			_aAdministrative reform
700			_aHeyse, Liesbet
700			_aWittek, Rafael
773			_aPublic Administration
909			_a109652
999			_c109647 _d109647