000			01548pab a2200157 454500
008			180718b2015 xxu||||| |||| 00| 0 eng d
100			_aJensen, Ulrich Thy
245			_aPublic service motivation, user orientation, and prescription behaviour: doing good for society or for the individual user?
260			_c2015
300			_ap.753-768.
520			_aMotivation to benefit individual recipients of public services (user orientation) can conflict with classic public service motivation linked to the interest of a collective entity. When actions intended to increase the well-being of an individual user can harm societal interests, the two types of motivation have different behavioural implications, but we know far too little about these potential trade-offs. This study analyses the relationships between public service motivation, user orientation, and antibiotic prescriptions for 407 general medical practitioners in Denmark. Use of antibiotics has a positive effect on the individual patient and (especially broad-spectrum antibiotics) a negative effect on society due to resistant bacteria. Combining survey and administrative data, we find that public service motivation and user orientation indeed are differently associated with prescription behaviour. This implies that it can be important for behaviour whether a public service provider is primarily inclined to help the individual user or society. - Reproduced.
650			_aMotivation
700			_aAndersen, Lotte Bogh
773			_aPublic Administration
909			_a109657
999			_c109652 _d109652