000 01379pab a2200193 454500
008 180718b2015 xxu||||| |||| 00| 0 eng d
100 _aSchott, Carina
245 _aWhat does it mean and imply to be public service motivated?
260 _c2015
300 _ap.689-707.
362 _aNov
520 _aIn public service motivation (PSM) literature, PSM is assumed to have a positive effect on performance. Even though frequently mentioned, this assumption has proved difficult to verify empirically. In this article, we argue that individual interpretations of what it means to serve the public interest need to be considered to get a grip on the concept of PSM and its behavioral consequences. As interpretations of the public interest vary depending on the roles people occupy in society, so too does the meaning of PSM. A theoretical argument is developed that helps to clarify the meaning of PSM and its relationship with performance by introducing insights derived from identity theory. This is illustrated empirically by a study of veterinarian inspectors. The theoretical, empirical, and practical relevance of this new approach to PSM is pointed out.-Reproduced.
650 _aPublic administration
650 _aMotivation
700 _aSteen, Trui
700 _aKleef, Daphne D. Van
773 _aAmerican Review of Public Administration
909 _a110149
999 _c110144
_d110144