000 01462pab a2200193 454500
008 180718b2015 xxu||||| |||| 00| 0 eng d
100 _aBrainard, Lori
245 _aTop 10 US municipal police departments and their social media usage
260 _c2015
300 _ap.728-745.
362 _aNov
520 _aSocial media technologies present a new way for government agencies to connect with, and potentially collaborate with, their residents. Police departments (PDs) are a setting ripe for use of social media as an extension of their community policing efforts. In this article, we explore the use of social media by PDs in the top 10 most populous U.S. cities. We analyze police-initiated posts on Facebook, Twitter, and YouTube over a 3-month period to determine what accounts PDs use, if they use social media for information transmission or interaction, and if they use the accounts for dialogue that might make collaboration possible. We find that while PDs have and use social media, and while citizens are responsive, there is much less interaction in part due to nonresponsiveness of PDs themselves. We thus conclude that though the existence of some PD-resident dialogue is promising, very little was collaborative.- Reproduced.
650 _aSocial media - United states
650 _aPolice - United States
650 _aPolice
700 _aEdlins, Mariglynn
773 _aAmerican Review of Public Administration
909 _a110152
999 _c110147
_d110147