000 01580pab a2200169 454500
008 180718b2016 xxu||||| |||| 00| 0 eng d
100 _aHvidman, Ulrik
245 _aPerceptions of public and private performance: evidence from a survey experiment
260 _c2016
300 _ap.111-120.
362 _aJan-Feb
520 _aMedia, politicians, and reform proponents frequently assert that public sector organizations are inefficient and burdened by administrative procedures. But are negative stereotypes of the public sector reflected in people's perceptions of public service provision? Given the methodological challenges of isolating the perception of publicness from other factors related to public organizations, little is known about whether public organizations have a negative image. The authors use a survey experimental design to isolate the effect of publicness on perceptions of the performance of hospitals. The results suggest that public sector organizations have a negative image on productivity-related aspects of performance but not on normative aspects of performance. As this article is a randomized experiment, it provides strong evidence regarding the causal nature of the relationship between publicness and perceptions of performance. Implications for researchers aiming to understand these mechanisms and for public managers concerned about the image of their organization are discussed. - Reproduced.
650 _aPublic private partnerships
700 _aAndersen, Simon Calmar
773 _aPublic Administration Review
909 _a110998
999 _c110993
_d110993