000 01946pab a2200205 454500
008 180718b2016 xxu||||| |||| 00| 0 eng d
100 _aWang, Shu
245 _aDeterminants of information and communication technology adoption in municipalities
260 _c2016
300 _ap.292-313.
362 _aMay
520 _aLocal governments use various technologies to enhance responsiveness to citizens' demands and to improve efficiency. However, the determinants for technology adoption may vary by the type of technology used. We separately examine the adoption of two different types of information and communication technologies (ICTs): intranet, which increases efficiencies within an organization, and e-services, which aim to increase efficiencies for the public and government agencies. Using 2012 data collected from a national random survey of the managers in 500 municipal governments with populations ranging from 25,000 to 250,000, we find that organizational centralization, work routineness, and personnel constraints are related to the adoption of both intranet and e-services, but that these relationships are mediated by an organization's risk-taking culture. We also find that external stakeholder influence is positively related to ICT use. Governmental stakeholder influence is related to intranet adoption, and non-governmental stakeholder influence is related to the adoption of e-services. Our study highlights the importance of understanding the dynamics by which different ICTs are adopted. A main contribution lies in the finding that risk-taking culture mediates the relationship between structural constraints and ICT adoption in municipal governments. - Reproduced.
650 _aMunicipalities
650 _aCommunication technology
650 _aInformation technology
650 _aE governance
700 _aFeeney, Mary K.
773 _aAmerican Review of Public Administration
909 _a111680
999 _c111675
_d111675