000			01427pab a2200169 454500
008			180718b2016 xxu||||| |||| 00| 0 eng d
100			_aMarianne, Audette-Chapdelaine
245			_aSensemaking and the political-administrative interface: the challenges of strategically steering and managing a local public service
260			_c2016
300			_ap.454-471.
362			_aSep
520			_aOur study focuses on the relationship between elected officials and managers in the context of local services management. We analyse the political-administrative interface using Weick's theory of sensemaking. Our research, based on the case of water services management in Montreal, shows that the loss of expertise in the public sector, coupled with a lack of political vision, leads to a mismatch between the actions envisaged by the managers and the resources available. The organizational purpose needs to be politically defined in order to achieve a reciprocal influence in policy making. This collaboration, or complementarity of politics and administration, allows shared sensemaking that is essential both to a management diagnosis in line with the organizational mission and to strategic decision-making which takes into account the civil servantsﾒ recommendations. - Reproduce
650			_aCivil service
650			_aPublic utilities
773			_aInternational Review of Administrative Sciences
909			_a112405
999			_c112400 _d112400