000 01491pab a2200205 454500
008 180718b2016 xxu||||| |||| 00| 0 eng d
100 _aAndersen, Lotte Bogh
245 _aPerformance in public organizations: clarifying the conceptual space
260 _c2016
300 _ap.852-862.
362 _aNov-Dec
520 _aPerformance in public organizations is a key concept that requires clarification. Based on a conceptual review of research published in 10 public administration journals, this article proposes six distinctions to describe the systematic differences in performance criteria: From which stakeholder's perspective is performance being assessed? Are the criteria formal or informal? Are the criteria subjective? Which process focus and product focus do they have, if any? What is the unit of analysis? Based on these distinctions, the performance criteria of existing studies used in an empirical review of management and performance are classified. The results illustrate how a systematization of the conceptual space of performance in public organizations can help researchers select what to study and what to leave out with greater accuracy while also bringing greater clarity to public debates about performance. - Reproduced.
650 _aOrganizations
650 _aPublic administration
650 _aPerformance appraisal
700 _aPedersen, Lene Holm
700 _aBoesen, Andreas
773 _aPublic Administration Review
909 _a113317
999 _c113312
_d113312