000			01599pab a2200181 454500
008			180718b2017 xxu||||| |||| 00| 0 eng d
100			_aAmirkhanyan, Anna A.
245			_aManaging in the regulatory thicket: regulation legitimacy and expertise
260			_c2017
300			_ap.381-394.
362			_aMay-Jun
520			_aAlthough the influence of government regulation on organizations is undeniable, empirical research in this field is scarce. This article investigates how the understanding of and attitudes toward government regulation among public, nonprofit, and for-profit managers affect organizational performance, using U.S. nursing homes as the empirical setting. Findings suggest that managers' perceptions of regulation legitimacy-views of regulation fairness, inspectors' effectiveness, and internal utility of the mandates-positively affect service quality. Subgroup analysis suggests that managers' views of regulation matter in nonprofit and for-profit organizations but not in public organizations. In nonprofit homes, performance declines when managers report higher regulatory expertise-better knowledge of the regulatory standards. In for-profit facilities, frequent communication with regulators lowers quality. These findings suggest that the regulated entities' views of government regulation are central to their success, which necessitates improvements in the regulatory process. - Reproduced.
650			_aNonprofit organizations
700			_aO'Toole, Laurence J.
700			_aMeier, Kenneth J.
773			_aPublic Administration Review
909			_a115103
999			_c115097 _d115097