| 000 | 00573pab a2200193 454500 | ||
|---|---|---|---|
| 008 | 180718b2017 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aCapaldo, Guido | ||
| 245 | _aThe effect of more demanding public services quality standards on the organization of service providers | ||
| 260 | _c2017 | ||
| 300 | _ap.847-859. | ||
| 362 | _aOct | ||
| 520 | _a | ||
| 650 | _aStandards | ||
| 650 | _aPublic utilities | ||
| 700 | _aPellegrino, Roberta | ||
| 700 | _aCostantino, Nicola | ||
| 773 | _aInternational Journal of Public Administration | ||
| 909 | _a116065 | ||
| 999 |
_c116059 _d116059 |
||