000			01537pab a2200181 454500
008			180718b2017 xxu||||| |||| 00| 0 eng d
100			_aGrimmelikhuijsen, Stephan
245			_aValidating a scale for citizen trust in government organizations
260			_c2017
300			_ap.583-601.
362			_aSep
520			_aCitizen trust in government at the macro level has been studied by public administration scholars for many years. To further our understanding, assessing trust at the meso level of government organizations is important to more precisely determine effects and antecedents of trust at the organizational level. The organizational trust literature has shown that organizational trustworthiness is multidimensional, but the extant literature has not validated such measures in a public administration context. The proposed scale builds on and adapts an existing organizational trust scale to a public administration context. The 'Citizen Trust in Government Organizations' scale is validated using data from two different samples (total n?=?991), resulting in a scale of nine items measuring three dimensions: perceived competence, benevolence, and integrity. This scale can be used by other researchers and is valuable to gain a more specific and multi-dimensional understanding of trust in government organizations. - Reproduced.
650			_aPublic administration
650			_aGovernment organizations
700			_aKnies, Eva
773			_aInternational Review of Administrative Sciences
909			_a116173
999			_c116167 _d116167