000 01147pab a2200181 454500
008 180718b2017 xxu||||| |||| 00| 0 eng d
100 _aTrivedi, Prajapati
245 _aAccountability in public service delivery
260 _c2017
300 _ap.19-27.
362 _aOct
520 _aAccountability is a means and not an end in and of itself. The goal of increasing accountability in public service delivery is to improve performance of a government department with respect to quantity and quality of services delivered by that department. This article outlines certain key requirements to enhance accountability for service delivery which includes embedding of accountability for public service delivery in the overall accountability mechanism of the department, making the top management of government departments accountable, and greater attention to measuring the ムquantityメ and ムqualityメ of public services in a fair, transparent and scientific manner. - Rep
650 _aDelivery system
650 _aPublic service
650 _aAccountability
773 _aJournal of Governance and Policy Analysis
909 _a116507
999 _c116501
_d116501