000			00351pab a2200157 454500
008			180718b2017 xxu||||| |||| 00| 0 eng d
100			_aLulla, Suresh
245			_aCustomer first, always
260			_c2017
300			_ap.50-51.
362			_aDec
650			_aCustomer
650			_aConsumer
773			_aIndian Management
909			_a116820
999			_c116814 _d116814