000			01704pab a2200205 454500
008			180718b2018 xxu||||| |||| 00| 0 eng d
100			_aPedersen, Mogens Jin
245			_aInternal management and perceived managerial trustworthiness: evidence from a survey experiment
260			_c2018
300			_ap.67-81.
362			_aJan
520			_aWhat is the effect of internal public management on individuals? perceptions of managerial trustworthiness (MTW)? MTW is associated with a range of positive organizational outcomes, but research examining how a public manager might affect employees? perception of MTW is sparse. This article complements extant research on MTW in public organizations with causal evidence from a randomized survey experiment among 1,829 U.S. residents. We examine how five aspects of internal public management affect individuals? perception of MTW: (a) setting challenging but feasible goals, (b) making credible commitments, (c) encouraging employee participation, (d) providing frequent performance feedback, and (e) rewarding employees who perform well. We find positive effects of the ?credible commitment? and ?performance feedback? treatments on overall MTW perception. In addition, we find significant effects for four of the treatments (a-d) when looking separately at the three sub-dimensions that together comprise the multidimensional MTW construct (ability, benevolence, and integrity). - Reproduced.
650			_aInternal management
650			_aManagerial trust worthiness
650			_aPublic management
650			_aPublic administration
700			_aStritch, Justin M.
773			_aAmerican Review of Public Administration
909			_a117089
999			_c117083 _d117083