000 01482pab a2200181 454500
008 180718b2018 xxu||||| |||| 00| 0 eng d
100 _aJohansen, Morgen
245 _aManaging for results differently: examining managers? purposeful performance information use in public, nonprofit, and private organizations
260 _c2018
300 _ap.133-147.
362 _aFeb
520 _aPerformance information (PI) is only valuable when decision makers use it to improve their organization. Despite its importance, evidence on PI use is still limited, particularly about PI use in different contexts and for specific purposes. This article examines managers? use of PI for specific purposes (purposeful PI [PPI]) and compares cross-sector differences in reported PPI use with a survey of nearly 1,000 top-level hospital managers in public, private, and nonprofit hospitals in the United States, while controlling for task. Findings show significant cross-sector differences in reported PPI use in three decision areas: personnel, day-to-day operations, and service efficiency, and that public managers use PI significantly less than their private and nonprofit counterparts in most decision areas. Results are discussed within the literature on performance management and cross-sector differences. - Reproduced.
650 _aPerformance management
700 _aZhu, Ling
700 _aKim, Taehee
773 _aAmerican Review of Public Administration
909 _a117093
999 _c117087
_d117087