000 00502pab a2200169 454500
008 180718b2018 xxu||||| |||| 00| 0 eng d
100 _aValacherry, Arunima Kambikanon
245 _aCustomer knowledge management via social media: a case study of an Indian retailer
260 _c2018
300 _ap.39-55.
362 _aJan
650 _aCustomer knowledge gaps
650 _aSocial media
700 _aPakkeerappa, Pakkeerappagari
773 _aJournal of Human Values
909 _a117189
999 _c117183
_d117183