000			00744pab a2200145 454500
008			180718b xxu||||| |||| 00| 0 eng d
100			_aFerris, Frank D
245			_aLabour relations: a conflict trap
520			_aUsing the techniques of conflict analysis, this article looks at Title VII of the Civil Service Reform Act (CSRA) which regulates the labour-management relationship between federal employees and their managers. The Act's techniques for managing conflict are high lighted analyzed, and then compared to alternative ways of managing conflict to see if the costs can be lowered and the benefits raised
650			_a Management
650			_a Conflict Management
650			_aLabour Relations
773			_aBureaucrat
909			_a1313
999			_c1313 _d1313