000 00353pab a2200145 454500
008 180718b1988 xxu||||| |||| 00| 0 eng d
100 _aSegalla, Ellen
245 _aAll for quality and quality for all
260 _c1988
300 _a36-45
362 _aSept.
650 _aManagement
773 _aTraining and Development Journal
909 _a13459
999 _c13459
_d13459