000			00397pab a2200145 454500
008			180718b1989 xxu||||| |||| 00| 0 eng d
100			_aGreenwood, John
245			_aFacing up to the local ombudsman _bAre internal complaints procedures adequate?
260			_c1989
300			_a1-8
362			_aJan.-Feb.
650			_aOmbudsman - U.K.
773			_aLocal Government Studies
909			_a14414
999			_c14414 _d14414