000 00348pab a2200145 454500
008 180718b1990 xxu||||| |||| 00| 0 eng d
100 _aKrone, Bob
245 _aTotal quality management an American Odyssey
260 _c1990
300 _a35-8
362 _aFall
650 _aQuality Control - U.S.A.
773 _aBureaucrat
909 _a16996
999 _c16996
_d16996