000 00367pab a2200133 454500
008 180718b xxu||||| |||| 00| 0 eng d
100 _aSwiss, James E.
245 _aadapting total quality management to goverment
650 _a Total Quality Management(TQM)
650 _a Government
650 _aManagement
773 _aPublic Administration Review
909 _a22802
999 _c22802
_d22802