000 00305pab a2200121 454500
008 180718b xxu||||| |||| 00| 0 eng d
100 _aShekar, R.
245 _aSome first things about total quality
650 _a Management
650 _aQuality Control
773 _aMDI Management Journal
909 _a23882
999 _c23882
_d23882