000 00310pab a2200109 454500
008 180718b xxu||||| |||| 00| 0 eng d
245 _aSpecial issue on total quality management
362 _a35(3) Spring 93, p.7-165
650 _aTotal Quality Management
773 _aCalifornia Management Reveiw
909 _a25233
999 _c25233
_d25233