000 01128pab a2200169 454500
008 180718b xxu||||| |||| 00| 0 eng d
100 _aClay Joya
245 _aWhos managing whom
362 _a23(1), Spring 1994, p.41-43
520 _aThis aritce deals with employees who have a passive aggressive style and who is more an obstacde than an asses. Thus the manager's goal should be to maximize the performance and productivity of the employee, remembering that the manager connot change the employee's personality but can only change the dynamics of their working relationship. Given the nature of passive aggressiveness the exercise of authority will almost guarantee a negative response. However, proceeding with a sevice of cantion, operating on an experimental basis, and focussing on one performance issue at a time, the manager may be able to achieve some levels of improved performance. Behavioral improvement shoub be thought of as on onging goal
650 _a Public Employees
650 _aCivil Service
700 _aQuinn Robin A.
700 _aHultquist Cynthia M.
773 _aPublic Manager
909 _a26636
999 _c26636
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