| 000 | 00428pab a2200133 454500 | ||
|---|---|---|---|
| 008 | 180718b xxu||||| |||| 00| 0 eng d | ||
| 100 | _aDanziger James N. and others | ||
| 245 | _aEnhancing the quality of computing service: technology, structure and people | ||
| 362 | _a53(2) Mar-Apr 1993, p.161-9 | ||
| 650 | _a Service Rating | ||
| 650 | _aPersonnel -- Service Rating | ||
| 773 | _aPublic Administration Review | ||
| 909 | _a26936 | ||
| 999 |
_c26936 _d26936 |
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