000 00461pab a2200169 454500
008 180718b1994 xxu||||| |||| 00| 0 eng d
100 _aFreeman-Bell, Gail
245 _aThe use of quality management in local authorities.
260 _c1994
300 _ap.554-69
362 _aWinter
650 _aLocal officials and employees
650 _aTotal quality management
700 _aGrover, Richard
773 _aLocal Government Studies
909 _a28393
999 _c28393
_d28393