000 00425pab a2200145 454500
008 180718b1995 xxu||||| |||| 00| 0 eng d
100 _aMani, Bonnie
245 _aOld wine in new bottles tastes better
_ba case study of TQM implementation in the IRS.
260 _c1995
300 _ap.147-58
362 _aMar-Apr
650 _aTotal quality management - U.S.A.
773 _aPublic Administration Review
909 _a28807
999 _c28807
_d28807