| 000 | 00536cam a22001457a 4500 | ||
|---|---|---|---|
| 008 | 180718b2003 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aDeichmann, Uwe | ||
| 245 |
_aAre you satisfied?: citizen feedback and delivery of urban services _cby Uwe Deichmann and Somik V. Lall |
||
| 260 |
_aWashington, D.C. _bWorld Bank _c2003 |
||
| 300 | _a31p. | ||
| 440 | _aPolicy research working paper; no. 3070 | ||
| 650 | _aConsumer satisfaction --India --Case studies | ||
| 650 | _aPublic utilities --India --Case studies | ||
| 700 | _aLall, Somik V. | ||
| 999 |
_c289601 _d289601 |
||