000 00465pab a2200169 454500
008 180718b1995 xxu||||| |||| 00| 0 eng d
100 _aHackman, J. Richard
245 _aTotal quality management
_bempirical, conceptual, and practical issues.
260 _c1995
300 _ap.309-42
362 _aJun
650 _aManagement
650 _aTotal quality management
700 _aWageman, Ruth
773 _aAdministrative Science Quarterly
909 _a29150
999 _c29150
_d29150