000 00459pab a2200145 454500
008 180718b1995 xxu||||| |||| 00| 0 eng d
100 _aDodds, Imelda
245 _aA particular customer-service challenge
_bservices to people who lack decision-making capacity and their families.
260 _c1995
300 _ap.158-62
362 _aJun
650 _aDecision-making - Australia
773 _aAustralian Journal of Public Administration
909 _a29897
999 _c29897
_d29897