000 01384pab a2200181 454500
008 180718b1996 xxu||||| |||| 00| 0 eng d
100 _aThielemann, Gregory S.
245 _aA demand side perspective on the importance of representative bureaucracy
_bAIDS, ethnicity, gender and sexual orientation.
260 _c1996
300 _ap.168-73
362 _aMar-Apr
520 _a"Is there a demand for a representative bureaucracy? Prior research on representative bureaucracy assumes that it is a good to be supplied that will result in a better-served, more-satisfied clientele. If anyone should care about the representativeness of a service delivery agency, it should be persons living with AIDS (PLWAs), whose lives can be extended and improved by taking advantage of services offered. Gregory S. Thielemann and Joseph Stewart, Jr., surveyed 510 PLWAs in Dallas and found that, although there are some significant differences between groups, PLWAs clearly exhibit a demand for a representative bureaucracy particularly among personnel who actually provide services. These findings demonstrate the importance of representative bureaucracy and have implications specifically for the provision of AIDS services"
650 _aCivil service - United States
650 _aBureaucracy
700 _aStewart, Joseph, Jr.
773 _aPublic Administration Review
909 _a30996
999 _c30996
_d30996