000			00476pab a2200157 454500
008			180718b1996 xxu||||| |||| 00| 0 eng d
100			_aRago, William V.
245			_aStruggles in transformation _ba study in TQM, leadership, and organizational culture in a government agency.
260			_c1996
300			_ap.227-34
362			_aMay-Jun
650			_aCorporate culture
650			_aTotal quality management
773			_aPublic Administration Review
909			_a31100
999			_c31100 _d31100