000 00858pab a2200145 454500
008 180718b1996 xxu||||| |||| 00| 0 eng d
100 _aWilson, Patricia A.
245 _aCommunity involvement: a function of local government innovation
260 _c1996
300 _ap.1087-104
520 _aThis paper discusses the implications of community involvement for the delivery of public services. It discusses exemplary case studies of community involvement in government, and provides an in-depth discussion of community participation in the affairs of the Engineering Traffic Division in San Diego, California. It finds a positive relationship between community involvement, and responsiveness, customer satisfaction, efficiency and effectiveness
650 _aLocal government
773 _aInternational Journal of Public Administration
909 _a32202
999 _c32202
_d32202