000			00936pab a2200181 454500
008			180718b1996 xxu||||| |||| 00| 0 eng d
100			_aHalachmi, Arie
245			_aTotal quality management, performance appraisal and training: selected issues and implications
260			_c1996
300			_ap.63-82
362			_aJun
520			_aTQM is making its way into the public sector with much ado. However, without understanding the human ecology of public agencies it may not deliver the promised improvements in productivity. The paper examines some implications of the claim that, TQM is inconsistent with existing practices of performance appraisal. It also reviews some issues involving the use of training to prepare for TQM as a planned change. - Reproduced
650			_aPerformance appraisal
650			_aTraining
650			_aTotal quality management
773			_aChinese Public Administration Review
909			_a33405
999			_c33405 _d33405