000 00449pab a2200157 454500
008 180718b1996 xxu||||| |||| 00| 0 eng d
100 _aYounis, Tahib, et al.
245 _aThe application of total quality management to the public sector
260 _c1996
300 _ap.369-82
362 _aSep
650 _aTotal quality management
650 _aCivil service
773 _aInternational Review of Administrative Sciences
909 _a34475
999 _c34475
_d34475