000			01339pab a2200181 454500
008			180718b1997 xxu||||| |||| 00| 0 eng d
100			_aScales, Bill
245			_aPerformance monitoring public services in Australia
260			_c1997
300			_ap.100-09
362			_aMar
520			_aThe Industry Commission, the former Bureau of Industry Economics and the Economic Planning Advisory Commission have amalgamated on an administrative basis to prepare for the formation of the productivity Commission. Legislation establishing the new commission is before parliament. The Industry Commission has been involved in a number of projects that monitor the performance of a range of government services across Australia. The first monitors the performance of a large number of Australia's major government trading enterprises and the second has begun the process of monitoring the performance of a range of government service providers. This article outlines why measuring and monitoring performance can be used to improve public sector performance and provides two examples of how this tool can successfully be used in practice. - Reproduced
650			_aGovernment business enterprises - Australia
650			_aPublic sector
650			_aCivil service
773			_aAustralian Journal of Public Administration
909			_a34610
999			_c34610 _d34610