000 00420pab a2200157 454500
008 180718b1996-97 xxu||||| |||| 00| 0 eng d
100 _aCousins, Mel
245 _aThe quality of public services: clarifying conceptual issues
260 _c1996-97
300 _ap.83-92
362 _aWinter
650 _aSocial services - Ireland
650 _aPublic administration
773 _aAdministration
909 _a34895
999 _c34895
_d34895