| 000 | 00857pab a2200181 454500 | ||
|---|---|---|---|
| 008 | 180718b1997 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aSelvaraj, B.V. | ||
| 245 | _aMaking administration responsive in grievances hearing: A new technique (Note) | ||
| 260 | _c1997 | ||
| 300 | _ap.232-238. | ||
| 362 | _aApr-Jun | ||
| 520 | _aThe author discusses inadequacies of the existing Government-Public interface and spells out what minimum needs to be done to improve the existing grievance-redressal arrangement. He then introduces a new technique devised by him, based on a `Grievances Hearing Sheet', adoption of which, according to him, would make administration "truly responsive" in this regard. - Reproduced | ||
| 650 | _aNote | ||
| 650 | _aPublic administration | ||
| 773 | _aIndian Journal of Public Administration | ||
| 908 | _aN | ||
| 909 | _a35252 | ||
| 999 |
_c35252 _d35252 |
||