000			01077pab a2200157 454500
008			180718b1995 xxu||||| |||| 00| 0 eng d
100			_aLee Ching-biau
245			_aTotal quality management for government to store the administrative lag
260			_c1995
300			_ap.141-60
362			_aSep
520			_aAdministrative reform has been executed for many years. How is its effectiveness? That the hardware of public facilities is improved effectively but short comings of management are still increasing. It shows organizational innovation lagging behind technical innovation. The administrative reform is still a long way to go. Through the customers-oriented total quality management, this article tries to find out a way of improvement in administrative change. An organization, with endeavor of all members led by its leader, will change its administrative structure and organizational culture to achieve the objective of administrative reform. - Reproduced
650			_aAdministrative reform
773			_aChinese Public Administration Review
909			_a35724
999			_c35724 _d35724