000 00436cam a22001457a 4500
008 180718b1966 xxu||||| |||| 00| 0 eng d
082 _aK71 Am35
100 _aStaley, John D.
245 _aHandling complaints and grievances
_cby John D. Staley
260 _aNew York
_bAmerican Management Association
_c1966
300 _a19p. + Disc.
500 _a$10.00
650 _aGrievance Procedure
700 _aAmerican Management Association
999 _c357656
_d357656