000			00397pab a2200157 454500
008			180718b1997 xxu||||| |||| 00| 0 eng d
100			_aCock, Christian De
245			_aTQM and BPR: beyond the beyond myth
260			_c1997
300			_ap.660-75
362			_aSep
650			_aTotal quality management
700			_aHipkin, Ian
773			_aJournal of Management Studies
909			_a36229
999			_c36229 _d36229