| 000 | 00462cam a22001577a 4500 | ||
|---|---|---|---|
| 008 | 180718b1994 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1852511311 | ||
| 082 | _aT2 M145 | ||
| 100 | _aMacdonald, John | ||
| 245 |
_aBut we are different: quality for the service sector _cby John Macdonald |
||
| 260 |
_aOxfordshire _bManagemant books _c1994 |
||
| 300 | _a214p. | ||
| 650 | _aTotal Quality Management | ||
| 650 | _aQuality Control | ||
| 650 | _aService Industries | ||
| 999 |
_c377611 _d377611 |
||