| 000 | 00484cam a22001697a 4500 | ||
|---|---|---|---|
| 008 | 180718b1995 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0750609931 | ||
| 082 | _aT254 Oa4 | ||
| 100 | _aOakland, John S. | ||
| 245 |
_aTotal quality management: the route to improving performance _cby John S. Oakland |
||
| 250 | _a2nd ed. | ||
| 260 |
_aOxford _bButterworth-Heinemann _c1995 |
||
| 300 | _a463p. | ||
| 650 | _aLeadership | ||
| 650 | _aManagement | ||
| 650 | _aTotal Quality Management | ||
| 999 |
_c378485 _d378485 |
||