000 00343pab a2200145 454500
008 180718b1998 xxu||||| |||| 00| 0 eng d
100 _aO'Sullivan, Tim
245 _aConsumerism in the health services
260 _c1998
300 _ap.14-28
362 _aSpring
650 _aHealth services
773 _aAdministration
909 _a38380
999 _c38380
_d38380