000 00565cam a22001697a 4500
008 180718b1996 xxu||||| |||| 00| 0 eng d
020 _a1574440136
082 _aT254 K818
100 _aKoehler, Jerry W.
245 _aQuality government: designing, developing, and implementing TQM
_cby Jerry W. Koehler and Joseph M. Pankowski
260 _aDelray Beach
_bSt. Lucie Press
_c1996
300 _a281p.
650 _aEmployee - Rating of
650 _aTotal quality management
650 _atotal quality management in government
700 _aPankowski, Joseph M.
999 _c387318
_d387318