000 00352pab a2200145 454500
008 180718b1998 xxu||||| |||| 00| 0 eng d
100 _aNirmala, S.
245 _aMaking TQM work - some critical issues
260 _c1998
300 _ap.280-85
362 _aJul-Sep
650 _aTotal quality management
773 _aProductivity
909 _a39005
999 _c39005
_d39005