000 01213pab a2200169 454500
008 180718b1998 xxu||||| |||| 00| 0 eng d
100 _aBichard, Michael
245 _aDeveloping structures, processes and leaders for the future
260 _c1998
300 _ap.327-33
362 _aOct
520 _aThis article suggests a modernizing agenda for the UK public sector which focuses on three things. First, there is a need for modernizing the policy process, based on good research and value for money, so that policy is defensible, deliverable, owned, issued related, integrated, timely, clearly specified, well presented and contingent and flexible. Second, management or leadership must react well to situations and control and listen and coach. Third, service delivery must be client-focused, delivered at the most local level and use technology effectively. Unless these things are achieved, little else will happen with regard for example to partnerships, mechanisms for involving interests and the changing role of the citizen. - Reproduced
650 _aAdministrative reform - Great Britain
650 _aAdministrative reform
773 _aPublic Administration and Development
909 _a39142
999 _c39142
_d39142